Frequently Asked Questions (FAQ) for Our Online Directory
1. What is the purpose of the online directory?
The online directory is designed to provide families of individuals with special needs or mental health challenges with a comprehensive and reliable resource for finding services, support, and information. It aims to connect families with professionals, organizations, and resources that can assist them in managing their unique needs.
2. Who can use the online directory?
The directory is open to anyone seeking information and resources related to special needs or mental health challenges. This includes parents, caregivers, educators, healthcare providers, and individuals seeking support for themselves.
3. How do I search for services in the directory?
You can search for services using keywords, location, service type, or specific needs. The search function allows you to filter results to find the most relevant resources quickly and easily.
4. How do I submit a service or organization to the directory?
To submit a service or organization, visit our submission page for details. Once you have created an account, fill out the online form with the required information. Your submission will be reviewed by our team to ensure it meets our guidelines before being added to the directory.
5. Are the services and organizations listed in the directory verified?
Yes, we review all submissions to ensure they meet our standards for quality and relevance. While we strive to include only verified and reputable services, we recommend that users conduct their own research and due diligence before engaging with any listed provider.
6. How often is the directory updated?
The directory is updated regularly as new services and organizations are added and existing listings are reviewed for accuracy. We encourage users to notify us of any outdated or incorrect information.
7. Can I leave a review for a service or organization listed in the directory?
Yes, users can submit reviews for services and organizations listed in the directory. Reviews are moderated to ensure they meet our guidelines for honesty, respectfulness, and relevance.
8. How do I update or correct a listing in the directory?
If you need to update or correct a listing, please contact us at contact@brevardspecialneeds.com with the details of the changes needed. Our team will review and process your request promptly.
9. Is there a cost to use the directory or submit a listing?
No, the directory is free to use and there is no cost to submit a listing. Our goal is to make this resource accessible to all families and service providers.
10. Why do I have to create an account to leave a review?
To have access to all features on our site as a user (for example leaving a review or favorite a provider) it is necessary to create an account and log in to use these features.
If you are are only viewing and searching our directory you DO NOT need to have an account.
11. How do I get in touch with support if I have additional questions?
If you have any additional questions or need assistance, please contact our support team at:
Email: contact@brevardspecialneeds.com
Phone:
12. What types of services and organizations can be found in the directory?
The directory includes a wide range of services and organizations, including but not limited to:
- Educational support and special education services
- Therapy and counseling services
- Healthcare providers specializing in special needs or mental health
- Support groups and advocacy organizations
- Recreational and adaptive sports programs
- Respite care providers
- Assistive technology resources
13. As a provider, how do I become a paid member of the site to receive additional benefits?
Visit Our Packages page to view the different levels of paid membership. Select your level and pay securely online. Your payments will automatically be deducted monthly or yearly as you have indicated.
14. Can I share the directory with others?
Absolutely! We encourage you to share the directory with anyone who might benefit from its resources. Spreading the word helps us reach more families and individuals in need of support.
Thank you for using our online directory. We hope it serves as a valuable resource for you and your family. If you have any feedback or suggestions for improvement, we would love to hear from you. Together, we can create a more supportive and connected community.